For 4 years, I was a user experience product manager on the Experience Platform team. Below are some of the top-level features that I worked on and delivered in the past few years. Most features I work on are cross-cutting and purely experience-related. Feature areas I drove and delivered:
• Customer onboarding
• Customer engagement with Gainsight
• First-time user experience (UX for Home page, landing overview pages)
• Customer usage analytics (implementation and weekly analysis)
• Error code standardization
• Accessibility conformance
• Terminology in the product and glossary
